FireAcad Worldwide

Answer to #1
FireAcad is available for AutoCad® 2004, AutoCad® 2005, AutoCad® 2006, AutoCad® 2007,and AutoCad® 2008 under Windows XP , Windows Vista and Windows 2003 operating systems in English and German languages. FireAcad is one of the very few programs which utilizes a true 3D environment. At the same time FireAcad allows the user the choice of viewing the screen in plan view or 3D while still working. FireAcad will calculate the proper length of piping and allow for head loss for a sloped roof while drawing   FireAcad has its own built in Windows hydraulic calculation program that can also be used as a standalone calculation program   FireAcad has its own built in automatic material listing program   FireAcad doesn't need to quit AutoCad® to use the hydraulic calculations.  FireAcad's ceiling tile layout can be pre-set or customized for ANY layout at any starting point using any type of ceiling   FireAcad lets the end user easily change the pricing of the material or add in new material for material listing purposes   FireAcad has fully usable metric and imperial drawing capabilities, allowing the user to switch between the two formats at any time throughout the drawing with complete accuracy.  FireAcad's 3-Dimensional capabilities are second to none in the Fire Protection Design Software Industry.  FireAcad gives the designer an accurate detail of what is being drawn at any given time. The 3D view is active, therefore the user can work in both 3D and plan view. You can also use the view ports command to have one section of your screen in plan view, and the other in 3D.

Insert new FireAcad CD. Message "Is not a valid integer value"

Solution:

The floppy in drive "A" do not have valid FireAcad files. Replace personal floppy.

If this install CD do not require personal disk, please do not insert any floppy disk.

Setup Problem #2

"Access violation at address, in module setup.exe read of address". This Message appears at the beginning of the installation.

Solution:

User is not using the primary CD drive. Insert FireAcad CD in the primary CD Drive.

Try to run fireacad and get the message

"Invalid to execute fireAcad, call 519-279-5307"

Solution:

This might happen if you try to run from a network

1. Insert floppy and double click resetup

2. Make sure that the following directories are correct

-c:\fireacad

-c:\fireacad

-c:\program files\AutoCAD200x

Note: These must correct as to the setup of the directories on the client's computer.

While installing FireAcad (transferring files) a warning sign comes up. It only has an OK button.

Solution:

The floppy has not been locked. Installation will not proceed unless the floppy has been locked from FireAcad  office. Please contact FireAcad.

Hydraulic Problem #1

When running CalcPlus the message:

 "ERROR.....TYPE 91 CURRENT ADDRESS 0" appears.

Solution:

Missing Ms Access Driver. Install MS Office; the program needs Access to run.

While doing "Hyd. Prep" the following error appears :

"Error type 63 current address 0".

Solution:

User has selected the peaking sprinklers in the reverse order. Redo the selection

in the correct sequence.

Node diagram show tree instead of grid.

Solution:

--- From the Hydraulic information box on Title block, leaves the System Style field to empty.

--- Do not fill in ' T ' or ' G '. This is only to force the system to become Tree or Grid.

--- If leaves empty, the program will figure out automatically.

Pump cannot deliver discharge.

Solution:

-- Pump is not big enough.

-- The ' Calc Head ' command cannot be done with a reservoir and a pump combined together.

-- Ensure that the node number for the supply node is a large number than the node number for the pump. ( i.e. If the node number that is feeding the pump is 30, the node number for the supply node must be at least 31. )

-- The safety factor that has been calculated by the head calculation is high enough that a pump is not needed.

-- If the safety factor is lower at the supply, the head calculation will calculate the pump and the city city combined.

-- The beginning node and end node of pump must be at the same elevation.

-- At least one pipe separated from city supply or node with different elevation.

"Out of memory" message appeared when doing Hydraulic Preparation.

Solution:

-- Delete the temporary files in the ' c:\windows\temp ' and ' c:\fireacad\temp ' directories.

--Setup window's virtual memory.

-- Goto control panel

-- Pick 'SYSTEM' icon

-- Pick ' Performance ' tab

-- Click 'Virtual Memory ' Button

-- Put a check mark on ' Let Windows manage my virtual memory setting '

ListingProblem #1

"Runtime error 482" appears when listing.

Solution:

This is printer problem. Uninstall printer, reinstall, make it as default printer.

When doing List Preparation,

"error 3315 - Pipe size can't be zero length" comes up.

User has not updated the sefault.dat and mdefault.dat, but the user has included a different name in pipe type information box. User should update with the same strings as pipe type information box the USER TYPE in FireReport database.

Fireacad layers missing

Solution:

Copy acad.dwt from \English\FireAcad\Templates directory on FireAcad CD to its respective Templates file in AutoCad's template directory.

General Problem #2

AutoCAD and FireAcad won't run, message :

 "Can not find ac1st16.dll" is displayed

Solution:

Run Regedit (or double click on Windows folder, then double click on Regedit), and follow the following directory:

HKey_Local_Machine\System\Current ControlSet\Control\Session Manger\Environment

Now look at the path in the right pane. It should have one value: c:\program files\common files\Autodesk Shared

When running FireAcad or AutoCAD this message comes up:

Error opening installation log file. or . The procedure entry point? acfree@@yixpax@z could not be located into dll. ac1st15.dll

Solution:

AuotCAD is incompatibility with Norton anti-virus.

Download ac1st15.dll from internet and copy it to where the old one is.

While laying ceiling grids this message,

 "unknown pattern name and Error in set 3 layer" comes up

Solution:

This has only occurred in version 2008. The problem is in the order that search path file is organized.

Select the followings Tools->options->Files tab, expand the support file search path by clicking on "+" sign

Highlight the c:\program files\Autocad 2008\support

Now click on Move down or Move up button to make sure this is on top of the rest of directories.

User can not set AutoCAD system variable sdi to 1.

Solution:

Exit fireAcad, start fireacad, run, Cancel button when Startup dialog box comes up.When Drawing Info dialog box comes up, Cancel.

Tools/ Options/System tab, now the check box for sdi is not grayed out, check it.

Now exit and run FireAcad as normally is done.

If right click in layer manger to select all layer, it gives a fatal error and crashes.

Solution:

The drawing must have been purged, resulting in the loss of some FireAcad layers.

WBLOCK the drawing, open a new FireAcad drawing (which has all the FireAcad layers) and insert this block drawing on the new FireAcad drawing.

General Problem #7

Show smilely faces on all icon menu.

Solution:

1) Close FireAcad

2) Make sure 'Winacad.dll' and 'Winmcad.dll' are in 'c:\fireacad\facad' directory.

3) Delete 'Winacad.mnc' and 'Winmcad.mnc' from 'c:\fireacad\facad' directory.

4) Run FireAcad. If FireAcad menu is not up, type in ' menu ' in command line and pick ' c:\fireacad\facad\winacad.mns ' or ' c:\fireacad\facad\winmcad.mns '

This will solve this problem.

General Problem #9

' Bad file name or record number ' appeared when doing List or Hydraulic preparation.

Solution:

The file with which FireAcad requires to read is missing.

-- Erase files from ' c:\fireacad\firetxt ' directory on you hard drive.

-- Resort the drawing.

-- Check the drawing to ensure that there are no major errors using 'Error checking' command.

-- Redo the calculation or listing.

If there are peaking sprinklers, make sure to check the peaking layers.

--- The sprinklers close to floating main must be on calc11 or calc21 or calc31.

--- The sprinklers close to fixed main must be on calc12 or calc22 or calc32

' Invalid use of Null ' message appeared

Solution:

Case 1 -- General

-- Make sure the information or attributes are filled in. Do not leaves empty space. Fill in ' 0 ' instead.

Case 2 -- Hydraulic

-- Running Hydraulic Calculation with the pump supply information not fully filled out. Cannot have an empty space.

-- Running Hydraulic Calculation with the source supply not entirely filled out. Cannot have an empty space.

Case 3 -- Listing

-- Ensure that you have pipe diameter boxes on your drawing

-- Ensure that the pipe sizes are filled out correctly in the pipe diameter boxes.

-- There is at least one Sprinkler detail on drawing.

Cannot create a new project.

Solution:

Case 1 - General

--Delete the files called Tempfile.mdb and Tempfile.mmm in the ' c:\fireacad\report ' directory

Case 2 - Install Ms Office after the installation of FireAcad

--Some FireAcad required DLL files are overwritten by Office program. You need to reinstall FireAcad.

Want to change different pipe sizes for a straight main.

Solution:

1) if you want to change size on a straight main, you need to break that main into

different pieces and do not insert any coupling at those break locations.

2) You need to fill in the main diameter box accordingly.

Plotter show run out of memory.

Solution:

1) Plotter driver may be old and requires update the driver. You can go to manufacturer website to download the update driver and install in your computer.

2) If there is not the driver, you need to check your plotter's port setting. Make sure it is setting to the right parrallel point.

3) You may go to the printer setting window from your desktop.

-- Click 'Start' button -- select 'Printer' -- Right click the plotter driver and select 'Advance' tab.

-- Check on 'In computer'.

The LW Mains center to center lengths are wrong. It should just be welded

outlets centered at 12'-6", but for some reason the measurement is coming

out to 12'-4".

Solution:

The precision is set up wrong.

You must set the precision in FireAcad again.

When try to open an existing file, ' Destination file in use ' message appeared.

Solution:

1) Check if there is another FireAcad is running in the background.

or

2) The Autocad's system variable is not setting up right

-- Close FireAcad and re-run FireAcad again

-- Pick ' Tools ' -- ' Options ' -- ' System ' tab

-- Put check mark on ' Single drawing compatibility mode '.

-- Put check mark on ' Load acad.lsp with every drawing'.

' Script out of range ' when doing List or Hydraulic preparation.

Solution:

Case 1 -- General

-- Perform error checking.

-- Resort the drawing

-- Make sure there are no more than 4 outlets for a particular point.

-- Ensure the riser details are inserted on the drawing only once. ( i.e. Ensure that you only have one calculation riser and one title block on your drawing. )

Case 2 -- Hydraulic

-- A pipe number was inputted in the pump supply box and the same pipe number was not in the input pipe box in calculation screen.

-- There is a piece of main pipe that is drawn backwards on the drawing.

-- Ensure that you have one open end on you drawing.

-- Ensure you do not have more than one same pipe diameter box or riser detail.

-- You may need to remove node diagram before hydraulic preparation

Case 3 -- Listing

-- Have two sprinkler heads on top on each other.